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Kudos0

I cant activate my Norton product!! HELP!

I purchased and downloaded a Norton product today. When I open up Norton, it says that it is active but shows no countdown timer of how long I have got till the next renewal. Also, when I manage my Norton account online, it says my product has not been activated but it says active when I open up Norton.

How can I activate my Norton product?

Thank you all for your help.

Replies

Kudos0

Re: I cant activate my Norton product!! HELP!

If you open Norton GUI and it shows Subscription Status: Active, that means you have over twelve months left on your subscription.  Make sure you have Remote Management enabled in Settings > Administrative Settings.

A little bit of knowledge is... well a little bit of knowledge.

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