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Kudos0

I can't find my product key

We have had Norton 360 since 2013 and purchased online. We no longer have the email confirmation with our product key. How can I get my product key? I need it to add a device (my cell phone) but I'm now stuck with no idea how to get the product key. 

Replies

Kudos0

Re: I can't find my product key

How can I get my product key?

You will find it in your Norton Account .

In case of problems, you can contact Customer Support  www.norton.com/chat

Welcome to the Norton Community Forums!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: I can't find my product key

Hello jamie

Do you have the regular N360? If you do, then you can't add mobile devices. You can only do that if you have a Multi Device N360.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: I can't find my product key

Hi jamie downing and welcome,

For future reference, you can also find your product key in


C:\Users\UserName\Documents\Symantec\Norton Internet Security_Key.txt

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