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Kudos0

I can't print anymore

Posted: 04-Mar-2023 | 9:52AM · 1 Reply ·

Since some days I can't print anymore. My printer is HP Officejet 4658 and connected by WLAN (and the connection is active). When I print for example with Affinity Publisher I became the message: The printer is not initialized, or with Adobe Acrobat: the Adobe printer engine can't print. I have reinstalled the pinter software without succes. Is it possible that Norton prevents something?

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Kudos0

Re: I can't print anymore

Posted: 04-Mar-2023 | 10:58AM · Permalink

Hello Wolfgang. Do you have the Norton 360 VPN activated when this happens, by that I mean does the VPN load with Windows when it boots? If so disable the automatic startup of the VPN with Windows boot, restart the machine and retest.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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