• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

I cant sign in to my account.

I just purchased Norton 360, but am unable to sign in to my account. I keep entering my email address and password, but the sign in screen keeps coming back up with the password box highlighted. I can't download Norton 360, because I can't sign in. What's going on with this system?

Replies

Kudos0

Re: I cant sign in to my account.

Hi,
Please clear your browser cache, cookies, history and temporary files, restart your modem and machine. Then try again. Else you may have to try a different browser.
Which browser are you using to sign in?
How have you purchased N360? Do you have the key with you? If yes download the setup from www.norton.com/latestn360 and activate using your key code.
Have you tried to reset your account password?
Please use the link: manage.norton.com to directly go to your product management account.
Please update about the progress.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!

This thread is closed from further comment. Please visit the forum to start a new thread.