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Kudos0

I deleted an old phone from my devices, but my norton accounts still shows it on my account, why?

Posted: 24-Jan-2022 | 6:10PM · 2 Replies ·

About two weeks ago I went to my devices covered and deleted my old phone.  Then tried to add my coverage on new phone, but it continues to tell me I don't have room available.   I tried to VIEW HISTORY, but was unable to find it.  Can anyone help.

Labels: Norton Management, Norton 360
Accepted Solution
Kudos0

Re: I deleted an old phone from my devices, but my norton accounts still shows it on my account, why?

Posted: 25-Jan-2022 | 3:40AM · Edited: 25-Jan-2022 | 3:41AM · Permalink

~ adding to xjoex

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Kudos1 Stats

Re: I deleted an old phone from my devices, but my norton accounts still shows it on my account, why?

Posted: 25-Jan-2022 | 1:25AM · Permalink

You need to delete the license not the device.

Accepted Solution
Kudos0

Re: I deleted an old phone from my devices, but my norton accounts still shows it on my account, why?

Posted: 25-Jan-2022 | 3:40AM · Edited: 25-Jan-2022 | 3:41AM · Permalink

~ adding to xjoex

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