• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

I FORGOT THE PASS OF MY NORTON CONFIGURATION

Hi, I´m a brazilian guy who need help !

First, sorry by my poor english.

I downloaded, and installed the Norton Antivirus, the lastest edition, but in 14 days I forgot the password to access the configuration tab from the product.

Now I can´t reset this password, I try to use my password for the account but it dosen´t work.

Please somebody can help me ?

Thanks, I undestand english, spanish and portuguese, so write in any of these languages a solution to me and my problem !

I attach to this post a prnt screen from my forgotten password. The ask is how i reset/configure this secction to redefine a new/non password ?

File Attachment: 

Replies

Kudos2 Stats

Re: I FORGOT THE PASS OF MY NORTON CONFIGURATION

Windows 10 x64 1903
Kudos0

Re: I FORGOT THE PASS OF MY NORTON CONFIGURATION

Hi rafaelgosch82,

You can try the steps provided in this document to fix the issue. This is to reset the settings password for the Norton program.

https://support.norton.com/sp/en/us/home/current/solutions/kb20110308144148EN_EndUserProfile_en_us?inid=agent_to_customer

This thread is closed from further comment. Please visit the forum to start a new thread.