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Kudos0

I have automatic renewal and my mastercard was updated with new dato and new year and ı am in red , but my norton 360 is working .

Hello .

I want to update my credit card information on my Norton account , but that is impossible . .

 The reason for the problem , was I was not given any info from Norton that my credit card had expired . Norton has anyway renewed my Norton , so my Norton 360   is working .

The problem is that the updating of date and year for my mastercard and the  renewal of my Norton antivirus  happened at the same time .

 My mastercard has changed date and year , but  when I now want to make that change to my credit card  , on my Norton account , so Norton can get the money , this simple operation is impossible .

 My situation is like in the famous book and movie catch 22 , written after the second world war .

My Norton 360 is working .

Anyone who can give me advice ?

Replies

Kudos0

Re: I have automatic renewal and my mastercard was updated with new dato and new year and ı am in red , but my norton 360 is working .

You can contact Norton Support via online chat to update your information.

www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.

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