Solved.
Kudos0

I have been getting emails saying Norton Family is not showing any activity

Posted: 23-Feb-2022 | 7:26PM · Edited: 21-Mar-2022 | 5:50AM · 1 Reply ·

I have been getting emails saying Norton Family is not showing any activity on my daughter's tablet. She does use it. Norton is not turned off, and she is not turning it off, or getting around it. I took the tablet for a weekend and used it. It still showed no activity. There aren't any error messages. It showes everything is fine on the tablet (Samsung Galaxy.) The app is up to date. How do I get it to work?

[Edit: Calrified the subject]

Labels: Android, Norton Family

Replies

Accepted Solution
Kudos0

Re: I have been getting emails saying Norton Family is not showing any activity

Posted: 24-Feb-2022 | 5:40AM · Permalink

Hi @C Weimer,

Welcome to Norton Family Forum!

We are investigating this issue.

Could you please check if all device permissions are set in the device. Please follow the help link to know more.

Thanks,
Pradheep

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