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Kudos0

I have a Samsung 8 but Norton is saying it's not suitable!?

I had Norton on it until a couple of heard ago!
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Accepted Solution
Kudos0

Re: I have a Samsung 8 but Norton is saying it's not suitable!?

If you have Norton installed on an Android device with Android 7 or below, do not uninstall Norton as you will not be able to install again due to the new requirement for Android 8. 

If you have already uninstalled Norton, then there is nothing that you can do to install again.

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Kudos0

Re: I have a Samsung 8 but Norton is saying it's not suitable!?

HS, do you have Android 8 or higher running on the device? Have you attempted a device restart to see if that clears the issue? Have you removed the app, restarted it then reinstalled the app?

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2788 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.104) 64 bit-Early Access w/Norton Chrome Extensions
Accepted Solution
Kudos0

Re: I have a Samsung 8 but Norton is saying it's not suitable!?

If you have Norton installed on an Android device with Android 7 or below, do not uninstall Norton as you will not be able to install again due to the new requirement for Android 8. 

If you have already uninstalled Norton, then there is nothing that you can do to install again.

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