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I keep getting a notification : Norton browser extension disabled

Posted: 01-Mar-2022 | 8:16PM · 1 Reply ·

Hi,

I get daily emails from Norton that our sons computer has had its Norton browser extension disabled. Yet - when I take a look at the PC, I see that the extension is enabled.

This is very frustrating.

Please help!

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Accepted Solution
Kudos0

Re: I keep getting a notification : Norton browser extension disabled

Posted: 02-Mar-2022 | 4:55AM · Permalink

Hi Kiwidad75,

We noticed that Norton Family browser extensions are not enabled on few of the supported browsers and hence you are receiving this alert/E-mail.

Please make sure to enable the Norton Family extensions on all the profiles of your browsers (Google Chrome, Microsoft Edge, Firefox). Also close all instances of the browsers in Task Manager and restart it again. Please refer to this article on how to enable Norton Family Extensions on your browser - Enable Norton Family browser extension .

Thanks and Regards,
Abhilash Lakshmanan.

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