Solved.
Kudos0

I need arefund of £124 for my newly renewed Norton 360

Posted: 23-Jan-2022 | 1:54AM · Edited: 22-Feb-2022 | 3:05AM · 1 Reply ·

I need arefund of £124 for my newly renewed Norton 360, however it seems its impossible

[Edit: Calrified the subject]

Labels: Auto Renewal, Norton 360

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Accepted Solution
Kudos0

Re: I need arefund of £124 for my newly renewed Norton 360

Posted: 23-Jan-2022 | 2:46AM · Permalink

Norton Community does not have access to your subscription nor payment info. 

Please contact Norton Support

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN 

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

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