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Kudos0

I Need More Time open blank pop-up

Clicking on the "I Need More Time" option on the after curfew warning pop-up opens a Norton Family pop-up that is completely blank and the timer eventually runs out logging the user off the system

Replies

Kudos0

Re: I Need More Time open blank pop-up

Hi KSF,

The time extension feature should work.  Can you please re-install Norton Family on the PC by following steps described in the link below to see if it helps?  If not, can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

https://family.norton.com/familysafety/help.fs?action=installingNSM#wi

If you have any questions, please let me know.

Thanks

Katie

Thanks Katie
Kudos0

Re: I Need More Time open blank pop-up

Hi KSF,

The team has updated content for installation and configuration.  Please use the link below now.

https://support.norton.com/sp/en/us/norton-family/current/solutions/v919...

Thanks

Katie

Thanks Katie

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