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Kudos0

I realize that my license was cheap, but I did not sign up to run beta software

I see that I am now running Version: 20.4.0.40 which to me, is purelly cosmetic and another Norton attempt to "upsell" me. I have an old laptop that I use on a limited bases that I plan on soon to  de-commision. security updates I am ok with... but to automatically  add more bloatware (as I see it)  without my knowledge or consent or plan to use is absolutely rediculous and I am going to check the terms and conditions to my licsense agreement. As a IT admin,, I would be interested in testing out beta software....BUT NOT on this machine, I did not sign up for that. Sincerly, Rousseau32.

IE v11, Chrome v 36.Symantec End Point Protection, Norton ID Safe. Windows 7 64x, ISP:CableOne.

Replies

Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software

Hi Rousseau32,

Sorry to hear you are unhappy.  Please read the following and see if it explains anything you are concerned about with the update:

http://community.norton.com/t5/Norton-Internet-Security-Norton/Product-Update-20-4-of-Norton-Internet-Security-and-Norton/m-p/973707/highlight/true#M240006

Kudos2 Stats

Re: I realize that my license was cheap, but I did not sign up to run beta software

If you want to live dangerously you can of course turn off all live updates in the Settings / Updates part of the Norton controls. But if you do you will probably be in here complaining about the nag screens .......

However the message Yank has pointed you to should show that all that is included in that update is not cosmetic.

Do you recollect what version you were on before this update? I'm presuming it was in the 20....... series If you were on 19 then you normally get asked if you want to upgrade to the new major version but you may have misinterpreted the popup question where "update" and "upgrade" may be used differently than do most of us.

In Settings / Updates there is a slider to turn off Automatic Download of New Version which many of us do turn off -- this refers to what used to be the annual change from say 2012 to 2013 where Norton now downloads the files during idle time but does not apply them unless you ask it to. It does NOT automatically install that kind of new update/upgrade but many, especially if on metered data plans, don't want the downloads until they are ready for them.

I hope that helps clarify what is going on.

Hugh
Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software

Hugh, prior to yesturday I did have "automatic Download of new Version" enabled, I did not notice that setting I am to busy and don't have the time to go thru every little "nook and cranny" and as you  pointed out, something recently added.

In a nutshell, my "hating" on the current NIS is not up to "snuff" with the current security landscape, I am not an authority on security but IT is my craft. What else is distubing is that the Window's Firewall does turn on when I disable the NIS firwall (which it is supposed to do on a Win 7 computer) and I get a 0x80070437 error message which I have to resolve. My lack of confidence using this AV is making me lose sleep. 

IE v11, Chrome v 36.Symantec End Point Protection, Norton ID Safe. Windows 7 64x, ISP:CableOne.
Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software

As I said that Automatic Download of New Version is literal if you leave it on -- it downloads the files but does not install them unless you OK that.

I don't know enough about Windows error messages to help you further but there is plenty of experienced help here if you want it.

Hugh
Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software


Rousseau32 wrote:. What else is distubing is that the Window's Firewall does turn on when I disable the NIS firwall (which it is supposed to do on a Win 7 computer) and I get a 0x80070437 error message which I have to resolve. My lack of confidence using this AV is making me lose sleep. 

For this error, see the posts in the Microsoft Community here  http://answers.microsoft.com/en-us/windows/forum/windows_7-system/error-code-0x80070437-the-account-specified-for/ab90d560-7e69-4079-ae08-9522aaa8e8ed

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software

thanks for the 411, could I uninstall some of the updates or go back to prior version?

IE v11, Chrome v 36.Symantec End Point Protection, Norton ID Safe. Windows 7 64x, ISP:CableOne.
Kudos0

Re: I realize that my license was cheap, but I did not sign up to run beta software


Rousseau32 wrote:

thanks for the 411, could I uninstall some of the updates or go back to prior version?


Did you try the solution to the Windows error code in my previous post?

Is there some specific problem with the latest Norton update. It did not add any new "bloatware", it addressed previous issues.

if you do want to revert to a previous version, we can guide you through that, but if your current version is working properly, is it really worth not running the latest version of the product?

There is no way to roll back updates to the current version.

Things happen. Export/Backup your Norton Password Manager data.

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