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Kudos0

I see under the Announcements Forum link...

..."How to report false positives", or by drilling down into the "How to troubleshoot a suspected Malware infection" page...where to submit malware samples.

But where and how do I submit a website link that contains an internal link that downloads the Windows iLivid / browser hijacker: searchnu.+++/406 / DataMngr 1.0 Firefox Addon extension, etc. boatload of malware....when Norton shows a green OK box over that website indicating it is safe, while it contains a deceptive link that downloads malware instead of a repair tool?

I cleaned up the mess, but Norton is/was wrong when their icon(s) indicate it is/was a safe web page.

I apologize if I missed a Symantec/Norton link for privately submitting such a problem, but if there is a place to do that, please aim me in the right direction. Thanks.

Replies

Kudos0

Re: I see under the Announcements Forum link...

..."How to report false positives", or by drilling down into the "How to troubleshoot a suspected Malware infection" page...where to submit malware samples.

But where and how do I submit a website link that contains an internal link that downloads the Windows iLivid / browser hijacker: searchnu.+++/406 / DataMngr 1.0 Firefox Addon extension, etc. boatload of malware....when Norton shows a green OK box over that website indicating it is safe, while it contains a deceptive link that downloads malware instead of a repair tool?

I cleaned up the mess, but Norton is/was wrong when their icon(s) indicate it is/was a safe web page.

I apologize if I missed a Symantec/Norton link for privately submitting such a problem, but if there is a place to do that, please aim me in the right direction. Thanks.

Kudos0

Re: I see under the Announcements Forum link...


1mcrtd wrote:

..."How to report false positives", or by drilling down into the "How to troubleshoot a suspected Malware infection" page...where to submit malware samples.

But where and how do I submit a website link that contains an internal link that downloads the Windows iLivid / browser hijacker: searchnu.+++/406 / DataMngr 1.0 Firefox Addon extension, etc. boatload of malware....when Norton shows a green OK box over that website indicating it is safe, while it contains a deceptive link that downloads malware instead of a repair tool?

I cleaned up the mess, but Norton is/was wrong when their icon(s) indicate it is/was a safe web page.

I apologize if I missed a Symantec/Norton link for privately submitting such a problem, but if there is a place to do that, please aim me in the right direction. Thanks.


Others will correct me if I am wrong, but you may be able to use the feature of the Norton Toolbar to report issues with web sites and log ins.

You need to navigate to subject web page. Click on the Identity Safe or Vault Open link on the Norton Toolbar, depending on your version. Click on Report Issue, and on the information page, choose 'Other' as the issue type. Then describe the malware.

Watch here for other suggestions with more direct links.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: I see under the Announcements Forum link...

I'm not sure if this is the link what you are looking for, but this may help:

https://submit.symantec.com/antifraud/phish.cgi

Accepted Solution
Kudos0

Re: I see under the Announcements Forum link...

Upon following through on your suggestions, it was confirmed that when left-clicking on the black check mark within the yellow and white circle on the Norton Toolbar, a window/menu drops down with the option to "Report Site". Clicking on it auto-fills in the offending url for submitting.

Thank you.   

Kudos0

Re: I see under the Announcements Forum link...


1mcrtd wrote:

Upon following through on your suggestions, it was confirmed that when left-clicking on the black check mark within the yellow and white circle on the Norton Toolbar, a window/menu drops down with the option to "Report Site". Clicking on it auto-fills in the offending url for submitting.

Thank you.   


Glad you got what you were looking for.

Things happen. Export/Backup your Norton Password Manager data.

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