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Re: I want to get a refund for the auto annual subscription
Posted: 03-Dec-2021 | 11:53AM · Edited: 03-Dec-2021 | 12:06PM · Permalink
Please review > FAQ: NortonLifeLock automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date.
The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507
Please review > Requesting a Norton Automatic Renewal refund
https://support.norton.com/sp/en/us/home/current/solutions/v58152553
Please review > NortonLifeLock Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb2010011316402
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
https://my.norton.com/extspa/account/subscriptions
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Users may contact Norton Support regarding refund:
- Contact Norton Support - Chat
https://support.norton.com/sp/en/us/home/current/contact-chat - Contact Norton Support - Phone
https://support.norton.com/sp/en/us/home/current/contact-phone
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