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ID Safe was cloud two days ago - Local today.
As I posted here http://community.norton.com/en/comment/6851541#comment-6851541 I set up my cloud-based Vault.
Today I get this:
which is Local, isn't it?
I hit Sign in, enter my log-in ID and password (by hand, but definitely correct) and get taken back to this Get Started.
Every blasted day there's a new problem on both this new WIn10 laptop and my other screwed-up- after-MS-upgrade to WIn10 laptop.
[a] what should I do now please and [b] can I check anywhere how/when this happened?
PS As I type this I see a message "Sign in to your Norton account to open your Vault and save time online - Sign in" ???