• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Identify Safe for Edge and Local Vaults?

I haven't been able to find any information regarding the new Norton Identity Safe extension for Edge and it's compatibly with a local vault.  I've seen a couple of people having trouble accessing a local vault with the "No Vault detected" error, which is what I'm getting. 

If you click the "Learn More" button it gives you instructions on how to create a new cloud vault, nothing about local vaults.  Is this expected to work with a local vault or only a cloud vault?  Starting to think that unless I'm willing to convert my local vault to a cloud vault I won't be able to use this extension.  Is that correct? 


Kudos1 Stats

Re: Identify Safe for Edge and Local Vaults?

Hi Tom5280,

The newest extensions for Edge and Firefox do not support Local Vaults.