Solved.
Kudos0

identifying licences

The home page in Norton says that I have 3 licences in use of 3 available.  One of these will be assoiated with a device that I no longer have, and I wish to release it.  How do I find out which device is associated with each licence ? (Only a refrence number is given for each licence/device combination).

Replies

Accepted Solution
Kudos0

Re: identifying licences

Maybe, confirm Remote Management is On + Restart (not Shut down) machine.

Maybe, turn Off other devices -> check Online Offline
Maybe, check my.norton.com/extspa/devices/

https://my.norton.com/extspa/devices/


Does this help?

https://community.norton.com/en/comment/8506806#comment-8506806

https://community.norton.com/en/comment/8520137#comment-8520137

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