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Kudos0

Identity safe

Why on some websites (particularly financial sites) that I have Norton identity safe setup - automatic password - the website does not boot up?  I can bypass Norton ID safe and no problem the website comes up.  I am running Windows 10  

Replies

Kudos0

Re: Identity safe

Hi JEP,

Sorry for the issue you are facing.

It would be helpful, if you can please share below information 

 - URLs on which you are facing this issue

 - Browser on which you are facing this issue

Kudos0

Re: Identity safe

Here is the info

https://online.citi.com/US/login.do?JFP_TOKEN=SNPKEPCQ

- microsoft edge