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I recently upgrade ny husbands computer to 360 from NIS 2012. He lost his Identity safe info when I did this.It was a local safe, he had not created an account and save to the cloud as I had with mine. How can I get it back? It would have been nice if Norton would have said save it prior to the install. I thought it would just be forwarded to the updated version as it had in the past. I unistalled 360 and reinsatlled NIS2012 but still couldn't find it.
Needless to say I am in the doghouse..please help it is COLD out here :)