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Kudos0

Identity Safe - Can't add CC info to Vault

I'm not sure when this issue started. It's been quite awhile since I've used the wallet section of the vault.

I've had the rest of Identity Safe up and running for years without issue, last night I went to add a CC to the online wallet and there doesn't appear to be a way to do that anymore. The card I have in the vault works fine, and I can edit it etc.

Anyone know how to fix this?

Replies

Kudos0

Re: Identity Safe - Can't add CC info to Vault

Hello Ray

Which browser and which operating system and which Norton product/version?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Identity Safe - Can't add CC info to Vault

Open Identity Safe and click on Wallet. Then click on New Payment on the right side of the ID Safe window. Then you can enter the new CC info.

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
Kudos0

Re: Identity Safe - Can't add CC info to Vault

Thanks Peter, just a case of CRS I guess. Seems to happen more and more every year.  ;)

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