• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!


Identity Safe fails to Validate Password

I have been running Identity Safe for a maybe 2 years, alongside my Norton Internet Security product.  I also have Norton Utilities and an old version of SystemWorks installed.  A few months ago, Identity Safe began to intermittently fail to validate its password, eventually timing out.  I uninstalled and reinstalled Internet Security and the problem resolved for a few days.  It has now returned.

I am using a PC, which is on IE9 with Vista.  I have updated Norton and am on Version  I have checked in Norton Management that my device is correctly listed.

I'd be grateful for some help with this.  Thanks.



Re: Identity Safe fails to Validate Password

Well, thanks for all your help, folks.  Especially kind of the Norton staff to offer their support.

This thread is closed from further comment. Please visit the forum to start a new thread.