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Kudos19 Stats

Identity Safe limited compatibility with Firefox - current status

January 25 2017 Update: 

Latest Norton Identity Safe 2.0.65 Add-on Update is now compatible with Firefox browser


July 7 2016 Update:

Work on the extension continues, still on track. See Tony's reply for some additional information. 


April 5 2016 Update:

We are continuing to work on a solution. See Athena's comment for detailed project information and mockups of the functionality.


March 17 2016 Update:

Hi everyone, it’s been a few weeks since the initial status update, and our team has heard your concerns and appreciate your feedback. We’re still on track for the August 2016 release. If things change, we will update this thread with the information. We are watching and working closely with Mozilla’s web extensions development plans – see Mozilla’s update here: Advantages of WebExtensions for Developers. Thanks again for your patience and understanding.



The limited compatibility of Identity Safe with Firefox has been a painful ongoing issue for several months. This isn’t an issue that’s being ignored, but until recently we haven’t been able to communicate much about our plans. The changes that Mozilla made to the Firefox browser and extensions forced us to evaluate our toolbar. Coupled with the upcoming changes in Windows, it became clear that we needed to perform some major rethinking on how our toolbar interacts with browsers. We now have a solid long-term plan to create a Norton Toolbar that will operate on IE, Edge, Firefox, and Chrome.  Building something that works on all 4 major browsers takes some time, but ultimately will help with the ever-changing browser extension limitations, and make it easier for customers to access their vault information.

That’s the tough decision we had to make – committing to building a better Norton Toolbar for the long-term, as opposed to a quick fix in the short-term. This doesn’t help you today, and I’m sorry. We’re looking to have compatibility available around August 2016, though it’s important to know that this is a general timeframe that may shift. We will share details as we get closer to a completed product. In the meantime, we hope you’ll stick around.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

Replies

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Athena's post is encouraging, and refreshing, coming from a company which lately has been acting more like a castle in the clouds cut off from the rest of the world. Thank you for your straightforward statements, with the glimpses & examples. That is the way to develop and sell world-class products -- not by hiding away for months, uttering useless non-statements like "we're working on it, be patient", as in a skunk-works project! You have needed an articulate, credible, and globally aware, spokesperson. I'm thinking that Athena is the one, who will help Norton to restore some credibility. [While you are at it, pay more attention to the user interface and to testing/verification by customers, not by other developers.] Thanks.
Kudos4 Stats

Re: Identity Safe limited compatibility with Firefox - current status

I am so pissed about Norton safe not working with Firefox and that this is taking so long to properly comment on, never mind fix. I don't believe for a single second that it is as hard as they would have us believe to fix this.

I actually tried using Chrome recently, but for those of us so used to Firefox and its ability to manipulate and mould, into something that is individual and pleasing to ones self, I cannot understand why anyone would use IE or Chrome, they really suck in comparison. If you are having no problem with the move to another browser, then you are really not very fussy and are not worthy of Firefox and its abilities, seriously!

I am an original user of Netscape and even still have a Netscape email address that AOL have kindly allowed the die hard users to keep. I just seriously hope browsers like Chrome do not end up killing our Firefox as Google are the new M$!

Norton you have contributed to users leaving Firefox and need to get your act together soon, real soon. No more bullshit excuses.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Are you serious LinYu2? I did not read the posts you refer to, but your attitude is so beyond "perfect" that it makes me quite sick! I believe I could use far more inflammatory words than "idiot" when discussing or even describing Norton right now and I fully understand certain peoples attitude towards Norton after their unforgivable behaviour in this matter.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I agree with all except the "we PAY for this" part.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

keithahughes: "just inexcusably poor customer service in my book" makes sense to me...
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

I totally agree. it's been a year.

Still waiting for them to tell me the day has arrived that I "can move your account seamlessly over to the new version" of NIS (Norton Internet Security - in case ppl think I am talking about Norton Identity Safe lol) without having to create a new Norton account.

It can only mean that since the split, the talent stayed at Symantec.

I would gladly move over to NS (Norton Security), if it has a working Norton toolbar with Identity Safe (in any browser or as a standalone such as at present)

And just ignore LinYu2 - I do - they just go around telling everyone to be PC and trying to shame us into shutting up.

I use Identity Safe by starting it from the NIS interface - as a standalone it is great - It is a bit tedious manually updating it when logins change, but much better than not having it I suppose ;)

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hello You Forgot My L...

There is a working Toolbar in IE and Chrome with Norton Security. In fact, it is the same Toolbar as in NIS. It's all using version 22.6.0.142. Only Firefox has limited compatibility. You already created your Norton Account when you logged into the Forum. The only time you would have to have more than 1 Norton Account is if you have other people in your family and each one wants their own Identity Safe. In that case, each person would have to create a separate Norton Account. If you currently have an Account with NIS in it, then you can use the same account as long as you know the user name and password. If you have an old account, it can be combined by having a chat with Customer Support.   www.norton.com/chat 

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

THANK YOU  for providing qualified information on the issue! - although I was searching for answers to Edge support and a bit surprised to find it hidden and only remotely addressed in a Firefox thread. It would be nice, if this information was put more up front to address the question (it may appear embarrassing, but better late than never).

Microsoft claims, that Edge will not support (now and in the future) any form of plugin due to security concerns, and that all serious sites are using (or at least moving towards it) HTML5 features instead to achieve the required functionality, whereas Symantec has maintained their position, that Edge will be "improved" to support functions such as Identity Safe. I do not wish to start a "religious" discussion on the matter, but just note that it is quite annoying for users to be caught in such a struggle for such long time.

Fortunately, the security alert, which is urging to use another browser, is no longer continuously popping up. Edge is after all a quite widespread browser (not voting for or against it).

The question is now whether the August release will support the Edge non-support of plugins, or whether this must wait until a later date?

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

JMinnet:

THANK YOU  for providing qualified information on the issue! - although I was searching for answers to Edge support and a bit surprised to find it hidden and only remotely addressed in a Firefox thread. It would be nice, if this information was put more up front to address the question (it may appear embarrassing, but better late than never).

Microsoft claims, that Edge will not support (now and in the future) any form of plugin due to security concerns, and that all serious sites are using (or at least moving towards it) HTML5 features instead to achieve the required functionality, whereas Symantec has maintained their position, that Edge will be "improved" to support functions such as Identity Safe. I do not wish to start a "religious" discussion on the matter, but just note that it is quite annoying for users to be caught in such a struggle for such long time.

Fortunately, the security alert, which is urging to use another browser, is no longer continuously popping up. Edge is after all a quite widespread browser (not voting for or against it).

The question is now whether the August release will support the Edge non-support of plugins, or whether this must wait until a later date?

 https://community.norton.com/en/comment/6997211#comment-6997211

Microsoft Edge users can now install Adblock Plus or AdBlock extensions

 ...  but keep in mind that you'll have to be using the latest Windows 10 Preview Build.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

JMinnet:

Microsoft claims, that Edge will not support (now and in the future) any form of plugin...

Not sure where you saw that.

At this time, extensions aren't available in Microsoft Edge, but we're working on it for a future update.

 http://windows.microsoft.com/en-us/windows-10/extensions-in-microsoft-edge

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Wizard_1:

I am so pissed about Norton safe not working with Firefox and that this is taking so long to properly comment on, never mind fix. I don't believe for a single second that it is as hard as they would have us believe to fix this.

I actually tried using Chrome recently, but for those of us so used to Firefox and its ability to manipulate and mould, into something that is individual and pleasing to ones self, I cannot understand why anyone would use IE or Chrome, they really suck in comparison. If you are having no problem with the move to another browser, then you are really not very fussy and are not worthy of Firefox and its abilities, seriously!

I am an original user of Netscape and even still have a Netscape email address that AOL have kindly allowed the die hard users to keep. I just seriously hope browsers like Chrome do not end up killing our Firefox as Google are the new M$!

Norton you have contributed to users leaving Firefox and need to get your act together soon, real soon. No more bullshit excuses.

Since I am not worthy of Firefox (which I have used for years) I have moved on to IE and use Norton ID safe. If you are so proud of Firefox why do you need Norton ID safe when Firefox has a built in password manager? So how is Norton contributing to people leaving Firefox? I think it is Firefox itself that is causing people to leave with it 6 week update (screw up) schedule.

Jim

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hello JMinnet

Have you read Tony Weiss's March 17 post at the top of this thread? It tells you about the new all in one Toolbar for the 4 browsers---Firefox, Chrome, IE and Edge. It is being created following Microsoft, Mozilla and Google directions, rules or whatever the proper word is. Please see this link for the March 17 update and also the next update which is the first one.

https://community.norton.com/en/comment/6997721#comment-6997721

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Bye PhallicMan !

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

For the past months Firefox has not worked, now Chrome and of course Edge never has. What are Norton going to do about its customers who have not had full functionality of a system they paid for?  Free or 80% discount 2016/7 or 3 years for 1 ?

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Thank you for your reply. I believe I read in on Technet after quite some search (of course, I can't find it again), and I am sure, that it was a formal MS answer defending their position. Anyway, as you address, it appears as if their position has changed, and that extensions soon will be supported (maybe the difference between plugin and extension clutters the matter). I surely hope that this solves the issue.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Using Trend Micro's Password Manager while clinging to Norton in vain hopes...

...but they charge $25 for two years unless you use one of their security products that include it (sans Norton.)

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hello

Unlike Norton, who doesn't charge for the Stand Alone Identity Safe,.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

What about Last Pass as an alternative?

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Floplot wrote:

Unlike Norton, who doesn't charge for the Stand Alone Identity Safe,.

Well, let's be honest and keep our feet on the ground, and admit there's no such thing as a free lunch when it comes to business... The other day, while at a garden center for buying a lawn trimmer, the vendor squeezed in a free rake to enhance his sales pitch.

Just talking, of course. We are speaking of a different garden, a different trimmer and a different rake here...

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Eenywebb wrote:

What about Last Pass as an alternative?

Isn't Last Pass cloud located?

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

I'm not sure whether they have always been cloud-located, but yes you are right they don't seem to provide the alternative of local storage in their present form.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Yes.

A little bit of knowledge is... well a little bit of knowledge.
Kudos2 Stats

Re: Identity Safe limited compatibility with Firefox - current status

How about the built in Firefox password manager? You can have a Master password to protect the data base.

Jim

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Some say that Norton Identity Safe is a vault ... but its not!

Some say that Norton Identity Safe is a browser password manager ... but its not!

Some say that Norton Identity Safe is safe in the cloud.... but I am beginning to doubt it!

One day Norton might actually deliver on its promises

Its been months and the saga continues ...

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

PhoneMan wrote:

How about the built in Firefox password manager? You can have a Master password to protect the data base.

Hi Jim,

I know that we are in the same wavelength on this, and we both have been waiting very patiently for a word that never arrived. As I said before, I would happily settle for a simple "Yes" or "No" kind of answer, but no luck so far. Well, it's just about two more months or so...

Now, about the Firefox PW manager, I read somewhere, not too long ago, that it could be a temporary solution but not a great solution. If I recall correctly, security concerns were at the core of the commentator's reservations. This not withstanding, I confess that I do use FF for some of my less important passwords, but not for all of them. Those that I consider more critical are still kept in my Norton's Local Vault and I take them from there manually whenever I need them. Some may consider this a very awkward method of doing things (and I also think it is) but that's what I chose to do and don't think I'm ready to change it soon. Not until I find out the final verdict from our friends at Symantec... 

Cheers!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I have disabled this on both Firefox and chrome because of the same issues.

Kudos6 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hi everyone,

I know it’s been a few weeks since our last update. We are plugging away at rebuilding the Norton Identity Safe extension to work well with modern web browser extension technology. You will start seeing us describe this new component as an “extension” instead of a “toolbar”. As we shift the approach to Norton Identity Safe’s interaction with browsers, we also are shifting our mindset on what this component actually is. It’s not really a toolbar anymore, it’s more clearly identified as an extension. This may be confusing at first, but is pretty easy to understand and get used to.

Once the new Identity Safe extension is ready you should expect to see a new look and feel, with an emphasis on reducing the visual space taken by our extension.  So you won’t have a large toolbar up top and will see anchored popup windows near relevant form fields.

Our initial release will focus on login and password functionality within the web page, since that feature is most critical to customers. On the initial launch, customers should plan to use the main product UI to edit logins. As we continue to work on the Identity Safe extension, you will see improvements to how you can manage logins and other Vault items.

That’s all for now, we should have some more information shortly.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Perhaps letting users break it first using a beta program like for full products?

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

and SafeWeb filter driver is wishful thinking...

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Must admit tired of waiting for something that is going to have limited functionality from the off - really don't give a monkeys how sexy it looks, without the functionality it may as well be a doorstop.

Currently in the throws of migrating to 1Password - as a refreshing change of 9ish months of copy/paste, it actually works.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

If I had to list the three computer  problems that have wasted the most time for me in the past couple of years, one would be the the continuing and repeated issues with Firefox and Norton ID compatibility. It has eroded customer goodwill towards both but we must draw conclusions from the lack of problems with Chrome and IE.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Thank you. Looking forward to it!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

We trust Norton will work this out as scheduled. We''ll bear with you ...

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Tony_Weiss:

Hi everyone,

I know it’s been a few weeks since our last update. We are plugging away ...

Hi Tony, and thanks for the updates. Finally we get some news, and it seems good too :)

Hopefully people can see this was not just a [Symantec/Norton/Whoever it was that was writing the program] issue. To be fair, I have whined A LOT in the Firefox forums over the last seven or eight years about the FF constant updates breaking Norton every week or two. To no avail.

It was an easy workaround at first, keep the version of FF that worked with the current NIS/IS toolbar. Unfortunately we went through some major changes that forced updates on us, HTML5 and safety issues especially.

That was another easy workaround. Install Chrome, use that for just quickly autoloading signin forms when i was doing lots at once. The rest of the time it was fairly easy, if a little annoying, to start IS by calling up NIS from the toolbar and starting it there. Look up the details, put them in FF, off we go. All in less than a minute or so.

More importantly, I am still unsure as to whether IS is available on the new version of NIS, NS (Norton Security)

If it is, when can i convert to NS from NIS ... I was told when NS was being released, that I should wait until a "seamless" crossover for my Norton account was available.

Here I am, two years later, still waiting for some news on whether I can convert my Norton Acc to NS from NIS, whether or not NS has IS, and how I can do it.

And there's the rub. It has taken a year to get answers here, updates and information are THE most important thing to keep customers happy. Yes, we are your hostages, nothing else comes close to Norton for security.

It will not always be that way - Keep us happy, keep us informed. :)

P.S. Thanks to Peter Norton and the current team(s) for all the years you saved me from all the ills the internet has to offer ;)

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hello You Forgot My L...

The best way to see if you can update to Norton Security is to go up to the Norton Update Center. Also, you can always buy Norton Security at any reliable store or online store for less than you can buy it at the Norton Store. If you buy NS, you can get any remaining days left in your NIS added to your subscription by getting in contact with Customer Support. NS comes as a key and a download-----no more CD's. Backup your Identity Safe. NS installs over your NIS if it doesn't have any issues.

You can use Chrome and IE 11 with NS.  You read about what is happening with Firefox lately or I should say for quite a while. As the time is getting closer, Tony has been updating in this thread every few weeks. Part of the Firefox toolbar does work in both NIS and NS. The new extension as it's being called now is coming along. What o/s are you using?

Norton Update Center      http://updatecenter.norton.com/

www.norton.com/chat

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Yes I'd echo your thanks to Peter Norton and John W Thompson. Indeed one reason why these problems have been particularly undermining of customer confidence is precisely the history. I have been using Norton products since the late 90s and was also a Netscape user who followed on to Firefox. After years of loyalty to those brands and satisfaction with them, this last couple of years has been disturbing. Mind you Symantec appears to have had a rather rough ride since Thompson left. And I wasn't too thrilled with the loss of some of the Windows repair utilities and when after taking over PCTools under an agreement to let them continue operating, Symantec shut them down, and seemingly without replacing or extending tools such as Registry Mechanic. 

I suppose all these events reflect the changes from a time when the pool of web-related companies and users was an order of magnitude smaller and more localised than it is today. Can't and don't want to turn back the clock, but do hope we are going to see a return to a more reliable and consistent functionality.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Indeed one reason why these problems have been particularly undermining of customer confidence is precisely the history.

History, indeed... Peter Norton's fame is legendary and John Thompson was (and is) also a great mind. For whatever reasons, though, Symantec's history, after Mr. Thompson's stewardship, has gradually become less than brilliant. Four CEOs in as many years is almost mind boggling and it also may help explain certain past controversies among outsiders such as the users, in recent years...

Be it as it may, as a very long time user and in the most positive sense, I hope the new "Commander-In-Chief", whoever he/she will be,  brings back to Symantec the user-friendliness and business vitality it once used to exhibit. Sincerely.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

And just a reminder --

These problems with Norton and Firefox came about because Firefox made a radical change to its software in areas that Norton and other security software depended for the features in question.

Ditto for Windows

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

And just remember --

Norton got plenty of notice of this change and chose to do absolutely nothing! Also, "remember" the change was necessary and it is Norton that has not kept up. Suggest you go back to the beginning of all of this (a year or more) and read!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Wizard_1:

And just remember --

Norton got plenty of notice of this change and chose to do absolutely nothing! Also, "remember" the change was necessary and it is Norton that has not kept up. Suggest you go back to the beginning of all of this (a year or more) and read!

I've been here rather longer than you and have read all the relevant messages several time.

 and chose to do absolutely nothing!

You -- and others here -- have absolutely no way of knowing what they have done in their facilities around the world. But I am very confident that they have not done "nothing".

But I'm not going to argue about this -- what I stated is factual.

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I've been a long time Norton user, and this firefox issue has gone on way way too long.  It's time I moved on.  We've been very patient - this is beyond absurd.  When will identity safe work with Firefox and is the full tool bar working yet?  I'll spend this afternoon looking for alternatives.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hello Dave 221225

Have you been keeping up with Tony Weiss's Announcements in the Announcements on top of this Forum? The one at the beginning of this thread? He's been giving updates every few weeks now. The new Extensions should be ready in Aug. as has been Announced for all Forum readers to see. I am just saying what is available in the Forum, not agreeing with the amount of time it is taking, but pointing out what has been said by Symantec.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Check out this post by Vitalii and my post that follows. Everyone is waiting on FF48 which is coming on Aug 2.

http://community.norton.com/en/comment/7028541#comment-7028541

Jim

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Good job keeping us updated on your progress.

Regards,

Al

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I have 14 days left of my subscription and unfortunately I won't be renewing it. I refuse to pay full price for Norton when we are not getting full features.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

It's a shame you lost an opportunity to buy Norton Security Premium yesterday, June/20/2016, at a great discount:

https://community.norton.com/en/forums/norton-security-sale

You see, coincidence or not, it was also the longest day of the year, with a great full moon at night in the northern hemisphere... So, a good deal like that would have been sort of like the cherry on top of the cake, wouldn't you agree?  

Well, good luck!

P.S. - Edited for removing the perhaps unfair "protest mood" allegation...

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Not so much of a protest mood... from a point of view of someone with extensive customer service and retail experience the way they have handled this is beyond a joke. Customers vote with their feet when they get bad service, I am doing the same.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Namaste,

While I understand your feelings, even if I don't use those features myself, the question I ask myself is "How many times have I been infected by malware or viruses during this period" -- apart from anything that may have come down when I unfortunately clicked on something that did something different from what I expected?

And is this worth $3 -$10 a year (for 10 - 3 devices)?

None of us here -- gurus or other users -- have any real idea what the cause of the problem is in any situation nor what is involved in fixing it ..... and testing the fix in house to see if it works and if it breaks anything else on any of the millions of devices out in the hands of users.

For me Norton Security does what I need it for; I don't need the bells and whistles and if I did I would prefer to get it from someone who specializes in only that as a free standing product ... often a free utility.

Just my 2¢ as a user.

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

OK - so with yesterday's update to Norton 22.07.0.76, the Toolbar is no longer available at all in Firefox 47.0. The *Identity Safe (2016.7.0.62)* add-on is available, but not the toolbar, after a number of manual live updates. Anyone else experience this "fix"?

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

keithahughes:  OK - so with yesterday's update to Norton 22.07.0.76, the Toolbar is no longer available at all in Firefox 47.0. The *Identity Safe (2016.7.0.62)* add-on is available, but not the toolbar, after a number of manual live updates. Anyone else experience this "fix"?

Firefox has one Norton extension.  Norton Identity Safe.   
Note: Norton Identity Safe extension remains work in progress. 

This thread is closed from further comment. Please visit the forum to start a new thread.