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Kudos19 Stats

Identity Safe limited compatibility with Firefox - current status

January 25 2017 Update: 

Latest Norton Identity Safe 2.0.65 Add-on Update is now compatible with Firefox browser


July 7 2016 Update:

Work on the extension continues, still on track. See Tony's reply for some additional information. 


April 5 2016 Update:

We are continuing to work on a solution. See Athena's comment for detailed project information and mockups of the functionality.


March 17 2016 Update:

Hi everyone, it’s been a few weeks since the initial status update, and our team has heard your concerns and appreciate your feedback. We’re still on track for the August 2016 release. If things change, we will update this thread with the information. We are watching and working closely with Mozilla’s web extensions development plans – see Mozilla’s update here: Advantages of WebExtensions for Developers. Thanks again for your patience and understanding.



The limited compatibility of Identity Safe with Firefox has been a painful ongoing issue for several months. This isn’t an issue that’s being ignored, but until recently we haven’t been able to communicate much about our plans. The changes that Mozilla made to the Firefox browser and extensions forced us to evaluate our toolbar. Coupled with the upcoming changes in Windows, it became clear that we needed to perform some major rethinking on how our toolbar interacts with browsers. We now have a solid long-term plan to create a Norton Toolbar that will operate on IE, Edge, Firefox, and Chrome.  Building something that works on all 4 major browsers takes some time, but ultimately will help with the ever-changing browser extension limitations, and make it easier for customers to access their vault information.

That’s the tough decision we had to make – committing to building a better Norton Toolbar for the long-term, as opposed to a quick fix in the short-term. This doesn’t help you today, and I’m sorry. We’re looking to have compatibility available around August 2016, though it’s important to know that this is a general timeframe that may shift. We will share details as we get closer to a completed product. In the meantime, we hope you’ll stick around.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

Replies

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

hok said:

But, as far as alerting it's customers, how could they do that without announcing to the world "Hey! Calling all hackers and cybercriminals!!

Well taken... I now recovered my speech... Just a bit!   

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

We are just as safe without the Norton Toolbar and without the Identity Safe which I have never used.

I've been using FF on and off for a while now since IE has been having trouble with certain websites that are critical to me and I've still not been broken into.

Stuff like toolbars and Identity Safe have nothing essential to do with protection from attacks and are trivia that get added with a view to being "with it" in the market place.

The greatest danger to any system lies between the left ear and the right ear of the user ....

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Now that Firefox 48 has been released with the new web extension API it sure would be nice if Symantec could release the new version of Norton Toolbar with the 100% functional Identity Safe before than the end of August.  Firefox users have been waiting a full YEAR for this!  I think I should be getting some sort of big discount on my next subscription payment too.

You'd think that Symantec would have the new Norton Toolbar/Identity Safe software ready for release within a day or two of the release of Firefox 48.  Shouldn't Symantec be working closely with Mozilla and have access to the latest pre-release versions of Firefox and so forth?

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

 Shouldn't Symantec be working closely with Mozilla and have access to the latest pre-release versions of Firefox and so forth?

They have and they do ....

But everything FF does (and every other programmer) is subject to change up to the actual release date (and often afterwards as the bugs in the release come crawling out of users systems).

Every change before release means Norton (and everyone else affected who cares) has to check how it affects every aspect of the full range of Norton Products that are in use as well as with the many different hardware/operating system configerations in users' PCs.

By which time FF will have made another change ..... and so the merry-go-rounds keep on..... 

And then all that has to be done on what FF actually releases to the public ....

It's the checking and rechecking that takes the time after the release.

The alternative, that may be adopted by some, is to release something quickly after the updated product is released and hope they won't have egg on their faces ..... which we have seen with other A/V products.

I'm not saying Norton is perfect in how it handles everything but there are valid reasons for the apparent lack of action. I'm sure that if they believe they safely can, they will release before the end of August -- but don't forget that underlying all this are the millions of copies of Windows 10 Anniversary Update to cope with also and that was released at the beginning of August.

As I've said before, the lack of the Norton Toolbar has not damaged my A/V protection.

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

okay, more than a year has passed, can you believe it, and we still do not have Norton safe working properly on Firefox!

I have the latest and greatest Firefox (48) but no Norton safe still? And please stop making out that Mozilla are the bad guys, because those of us in the know, cant be sidelined by the rubbish that is being thrown our way, simple, only the most useless of useless software developers could not get this right in a year, they KNEW there was a good change taking place in Firefox, a very long time ago, but chose not to do anything and when the shit hits the fan, they blame Firefox.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Really, then if you so smart between your ears why on earth do you want an AV? Clearly you don't use identity safe because if you did, you would understand the dependence we have on it and the anger when it has not worked as it did for over a year.

Tell me, do you remember alpha numeric passwords that are 8 or more characters in length for various places you go? Like your email, cloud, web site, On line stores etc? Unless you have a photographic memory you cant remember, unless you have nothing between your ears and use the same password for everything.

Using different and difficult passwords is smart, remembering them is not possible for most of us and hence the logical use of software like identity safe!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I need some cheese and crackers with that wine.

Jim

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Really, then if you so smart between your ears why on earth do you want an AV?

If that's addressed to me the answer is simple -- because I am so smart that I know what I don't know.

Tell me, do you remember alpha numeric passwords that are 8 or more characters in length for various places you go? Like your email, cloud, web site, On line stores etc?  

Because all my passwords are stored in a simple but encrypted, originally for Windows 95 application, updated by the source as needed and used by me since then and are easy to look up when I don't remember one.

It has the big advantage that it doesn't depend on the registry and so when I need to I can just copy/paste its Program folder to a new PC or upgraded OS and all the files and backups for them are there for use on the new computer .... subject of course to remembering the password for the password safe ....

It's working fine today on Windows 7, 8.1 and 10AU with NS Premium on all ...

Hence the saying KISS = Keep It Simple Stupid ( or Sweetheart if that's not too PIC)

Hugh
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Great going, guys!...

As we wait, it's quite soothing to be served some good humor, especially while being spoiled with some good wine, cheese and crackers... 

Well, for variety, would it be fine if I bring some good Portuguese olives too?... 

Cheers!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Clearly, to a lot of people (myself included) the Identity Safe is a big part of Norton's usefulness. And its incompatibility with FF is causing some angst. I have been using LastPass but it has some quirks I don't like.

Has Norton considered making Identity Safe a standalone product, maybe make a few bucks selling it (or give it away to subscribers), and not tie it to the browser? Apparently outfits like LastPass manage to keep working through FF updates. I understand there is a standalone version of ID Safe but it cannot be used with normal Norton products.

Just curious.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Puzzled Look wrote:

...to a lot of people (myself included) the Identity Safe is a big part of Norton's usefulness.

I agree that it is "an important part" or Norton's usefulness, as opposed to "a big part", and I don't mean to be splitting any hairs here. Just trying to not overly dramatize the issue. "Important" is big enough to me.

I have been one of the early criticizers of Symantec's for this whole affair, especially on Symantec's openness (or lack of it...) on the details of their projected final product. Namely (and mainly) on the issue of its availability as local vs. cloud.

But at this late stage of the game, I think it is a bit too late for asking whether "Norton has considered" whatever... IMHO, whatever they had to consider, they have to have considered it quite a number of months ago, won't you agree?

So, as I see it, at this point in time, you either will accept what you are going to be presented with or you won't. In either case, it won't be the end of the world. I will either accept it or reject it as I feel happier or unhappier. And from there, each user will take his/her own decisions as each one feels most appropriate. This is what I intend to do...

In summary: I see no reason for big drama.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

OK. I'll settle for "useful part" instead of "big" or even "important". Malware protection is still the big deal. But since the toolbar/ID Safe breaks so often when Firefox comes out with a new version, and since it obviously causes distress among some users, why not consider making that useful bit a standalone product? Or get rid of it.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Great... I think I can say we are now in sync...

And, speaking of "no reason for big drama"...

Would it fall into the realm of big drama to note that, with 1/3 of the month of August gone -- and with the outstanding promise of some big news from Symantec before the end of the month -- or would it be just reasonable and fair to have some information about the current status of the big project's release date?

I'm sure that any other details that could be provided now would also be very much appreciated by we, the peop... I mean, by we, the patient customers... 

Thanks.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

LinYu

or would it be just reasonable and fair to have some information about the current status of the big project's release date?

Bitter experience of high technology product development for some 40 years has confirmed to me what I suspect is behind Norton's "shyness" ....

Murphy's Law enjoys lurking in the background during the final stages -- not just for after release -- for the developer to say "My God I think we've got it ...." (with apologies to GBS and My Fair Lady) and finds the hidden flaws of any such assumption!

Hugh
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hey folks, I haven't forgotten about you. I've asked the team for a status update, and I hope to have something substantial later this week. Stay tuned.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hugh wrote:

Bitter experience of high technology product development for some 40 years has confirmed to me what I suspect is behind Norton's "shyness" ....

I see your point and I sure can relate to it. Most likely not at the level or the same area you may have been involved, but I had the occasion to deal with the stresses and the unknowns of a number of complex projects during my career. So I can perfectly understand what you're talking about. And I think you're right.

But this is when you look at only one side of the "theater"...

As anyone knows, all "theaters" have two distinctively different areas -- the stage area, where the actors perform, and the audience (or customers) area... The people in the stage area have one main concern -- to deliver the best performance  they can. And the crowd in the audience area expect to get the best value for the cost of their ticket.

Two different mindsets, aiming at the same outcome -- the success of the performers, which translates into the satisfaction of the customers... Far from being antagonistic, the two sides are concurrent on their desire for the same goal. As simple as this. The only possible problem is if (or when) one side acts sloppily or the other side sets its expectations to an unreasonably high level. 

What else can I say? Oh... That I wish that, when the performers finish their act, the audience will rise en masse for a resounding applause!... That will mean that both sides did their part very well...

Cheers!...

(And sorry for the long "dissertation"...)  

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Tony_Weiss wrote:

Stay tuned.

Thanks for the good news, Tony. We will certainly stay tuned. Some of us may even keep their fingers tightly crossed... 

Cheers!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

This is more of a question than a comment.  Will the final version of Norton 360 have support for a local ID Vault?  I have been a Symantec/Norton user since 1989 (started with SAM 3.0) and have always felt I was getting excellent virus protection.  However, if there is no support for a local ID Vault (I do not use the 'cloud' for anything), I will be forced to find alternatives that do "things" the way I want/need.  I don't pretend to understand the difficulties in rewriting the software, but if given a chance to rate Symantec/Norton customer service it would be at the lowest rating possible.  Please answer the question yes or no.  Thank You

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

maw2741:

Will the final version of Norton 360 have support for a local ID Vault?

@maw2741, there is no plan to include a local vault for Identity Safe at this time. 

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I basically agree with you, but the more people (as in 'greater number') voice their concerns, the more likely their concerns will be a part of the solution. 

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I am REALLY sorry to here that.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I don't disagree; customers have been asking for a Local Vault for Identity Safe for several years now, and we make sure that our product teams are aware of this request/concern.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Maybe 'they' should consider a stand alone API/program for those of us that will not use the cloud.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

maw2741, it seems that it would be easier to program ID Safe with local storage, but there must be other factors pulling it to the Cloud. If you run across the perfect third-party alternative password manager, be sure to post it so we all know.

If customers have been asking Norton for a local Vault for Identity Safe for several years, and it hasn't been done, we have to figure they are not going to do it.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Another question, and larger for me, will those of use with Local Vaults be forced to go to Cloud based? Or will our local vaults continue to be functional? Like many others, I won't use cloud based services (and no, I'm not interested in debating the merits or lack thereof). If I have to abandon my local vault, that's it for me.  I have a workaround now, and I'll continue using it, and another security suite when my subscriptions expire. It's been a decades long run with Norton/Symantec, but if I have to literally throw away functionality to stick with Norton, coupled with the absolutely bottom rung customer service exhibited during this fiasco, I just can't see it.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

PLEASE! (pretty please!) send your work around information, private email will probably be better, but a public version would probably be helpful to others as well. TIA

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

User elsewhere has posted detailed instructions on how to retain the local vault here:

https://community.norton.com/en/forums/retaining-your-local-vault

Hope it helps.  

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

maw2741 - I am simply using the Firefox PW manager with a 20 character Master PW that I can remember, but would be very hard for anyone to crack. The passwords for FF are encrypted on the hard drive, but can't be accessed without the Master PW which is also encrypted. FF doesn't generate PW's for you, but you can change every site to any random PW you want and FF remembers it, so it works fine for me. Last word on security? Probably not, but anything can be hacked with enough effort, and this should keep out the run of the mill hackers. Along with being very judicious in what I transact online, I'm happy with this solution if another, better local option doesn't materialize. As always, YMMV.

Kudos2 Stats

Re: Identity Safe limited compatibility with Firefox - current status

FWIW ~ if you prefer Local with Firefox.

Try > free KeePass Password Safe with extension for Local Vault.

Try > free Enpass for PC-Desktop with extension for Local Vault.

Kudos2 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Rainbow_2:

User elsewhere has posted detailed instructions on how to retain the local vault here:
    https://community.norton.com/en/forums/retaining-your-local-vault

Hi maw2741:

I don't use the Norton Identity Safe, but I believe the option to create a local vault was last offered with Norton (2012) v19.x.  Most users who still have a local vault have retained their old vault by performing over-the-top upgrades each time a new version of Norton is released.  Elsewhere's thread Retaining your Local Vault that Rainbow_2 referenced would help you import an existing local vault (e.g., the IDDStor2.dat file stored on a hard drive or backup) into a new installation but I think you're out of luck if you haven't already created a local vault with an older version of Norton.  Other Identity Safe users will correct me if I'm wrong about that.

I've never understood why Symantec refuses to provide an option for a local vault with newer versions of Norton when the local vault is still offered to Xfinify/Comcast customers who use the free Norton Security Suite (NSS).  NSS is just a modified version of N360, and NSS users don't even have the option of using an online vault since they do not create a Norton account when they install the NSS provided by Xfinity/Comcast - see yank's post <here> in the Comcast forum under the username USAF_E-8_RET.
-----------
32-bit Vista Home Premium SP2 * Firefox v48.0 * NIS v22.7.0.76 * MBAM Premium v2.2.1

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Guess what friends. I have been having a problem with some sites using Firefox 48 and discovered (and downloaded) their new version, in beta - yes version 49 is coming soon. Unhappily 48 and 49 have a higher level of stock security for websites and you have to add the sites as exclusions and even that does not always help. I tried it on one site and was only able to see part of the page. I hope our friends at Norton are aware that this new version is coming soon.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Imacri wrote:

I've never understood why Symantec refuses to provide an option for a local vault with newer versions of Norton when the local vault is still offered to Xfinify/Comcast customers who use the free Norton Security Suite (NSS).  NSS is just a modified version of N360, and NSS users don't even have the option of using an online vault ...

I fully agree. Besides the obvious policy inconsistency, I deem their lack of response to the myriad of questions regarding this issue to be a real negative on Symantec's image as a worldwide service provider. I mean, I'm sure they have a reason, but it must be a reason they would rather keep to themselves, preferring to weather the unfavorable winds coming from their established customer base as a direct consequence of their silence.

Is this good or bad? As I see it, it depends on who answers the question...

Symantec is certainly convinced it is good, even if only because it may be the lesser of two evils. Only Symantec will know for sure. We, the customers, will tend to disagree, not only (and probably not even as much) because of how deeply we may feel about the usefulness (or the virtuosity) of keeping their Vault local, but also (and particularly) for the real or perceived lack of transparency on the part of Symantec's regarding their "reasons".

Business, after all, is not only a science. It is also an art.

I still strongly hope I can keep my Local Vault. But in case my hopes turn baseless, I made up my mind -- if I cannot keep my Local Vault, I'm done with my three decades of using Norton. More specifically, if Symantec manages to somehow curtail my previous "privilege" of keeping my Local Vault functional for the foreseeable future using the methods described by various users, and in spite of being currently covered by a Norton product for 10 devices until December 2017, I must sever my ties with Symantec. This is a decision I have been mulling since the moment I came to the conclusion that Symantec was not being sufficiently transparent on its dealings with me as a loyal customer.

My decision has nothing to do with my satisfaction with the Norton product, which is great. It comes exclusively from feeling vexed and humbled by the deaf arrogance of a company I had in such a high regard for such a long time.

Not the end of the world or even a big drama. Just a new start after a "fall from grace"...  

(I know I extended myself more than I set out to. My fault. I'm sorry.)

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Why Symantec refuses to provide an option for a local vault.

It appears to me that most of the companies that are selling products these days are pushing their cloud services. Is it because they think we want to give up security for the convince of accessing our data from anywhere? Is it because they think we will buy into their claim that their cloud is un-hackable unlike Target, Sony or multiple government agencies?  I think the real reason is to get us all onto their monthly or yearly payment plan for the privilege of using their cloud. Of course each company has its own cloud you must use. There is no way to combine one’s data to just one cloud account. For example, can I keep my ID vault data in my MS cloud account instead of paying Norton’s fee (which will come along sooner or later) for their cloud service?

Coming soon. Our applications will execute and run from the cloud. No need for those pesky hard drives that crash.

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Lots and lots of comments - but to me the bottom line is simple:

Norton Retail Product users want to know why can Comcast users have a Local Vault and they can't?  

The Comcast users are asking why can't they have an Online Vault that will work with mobile devices - as the Norton Retail Product users do?

The bottom line IMHO is legal reasons - Comcast controls the NSS license and Norton controls the Retail licenses (through the Norton Account which Comcast users do not have) and each company has their own wishes and legal limitations.

The official answer is way above my volunteer pay grade.

If anyone has any specific questions regarding Comcast's NSS - I will glad to answer them - but I can't answer why Comcast and not Retail users have a Local Vault.

FWIW - I still have both a Local and a Cloud Vault on my NS Premium on WIN 10 (using IE11).

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hello yank

Thanks for posting.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

yank wrote:

The official answer is way above my volunteer pay grade.

Very well said.

Should apply for a raise... 

Kudos5 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hi folks,

Sorry for the delay in a status update; the team is still on track for delivery by the end of August. Below are a few screenshots of the product in action.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Tony, thanks very much for the update.  I am looking at my Norton, and I have 35 days till it expires.  I am hoping you guys get everything working before my subscription runs out.

I would be curious to know if Symantec has lost many users over the past year or so just because the Identity Safe was not working in FF.

Looking forward to seeing things released.  Semper Fi.

Ron

Kudos4 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Tony, 

What happens if you have a Local Vault. Will this new extension work with a Local Vault?

Also what effect will this update do to existing extensions in IE and Chrome. Will they be updated at the same time to this new extension?

Jim

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Hi Tony, thanks for your reassuring message!

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

I have been using LastPass for some time now. If I switch back to Norton Identity Safe as soon as the fix comes out this month, do I have any assurance that it won't break again as soon as Firefox 50 comes out? (I am assuming Firefox 49 will already be out before the Norton fix is done.)

If the Norton changes don't allow it to work seamlessly when Firefox makes its continual updates, it is still not a usable password manager for me.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Here we are in mid August and the latest updates from Microsoft have been installed. Has the stability of IE11 been solved, not at all. So I either have to accept IE11 and it repeatedly freezing or use FF and no ID vault. Neither option appeals.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

PhoneMan:

...Will this new extension work with a Local Vault?...Will [IE and Chrome] be updated at the same time to this new extension?

@PhoneMan - great questions. I have no idea. I've asked the engineering team to clarify both of these situations. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Puzzled Look:

...f I switch back to Norton Identity Safe as soon as the fix comes out this month, do I have any assurance that it won't break again as soon as Firefox 50 comes out?

@Puzzled Look - just to back up a sec: we don't want things to be broken. We want things to work properly. We want to not have to change our entire codebase because a browser or OS decides to change things completely.

I can't give you any assurances that it won't break again, but only because I can't see the future of changes to Firefox and how extensions are handled. But I can tell you that we have built this new Identity Safe to be more independent of the types of changes that would break it.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Tony_Weiss:

@Puzzled Look - just to back up a sec: we don't want things to be broken. We want things to work properly. We want to not have to change our entire codebase because a browser or OS decides to change things completely.

I know you have no control over the changes Firefox makes. But (maybe) at some point they will make it so third party add-ons do not have to be rewritten when they make them. I was only commenting that often when they change, Identity Safe/Toolbar doesn't work for a time. Not always. But these other people (LastPass and such) seem to skate through Firefox updates with no problem.

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

If you'll recall, for quite a long stretch of time, so did we skate through Firefox updates with no problem.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

If you'll recall, for quite a long stretch of time, so did we skate through Firefox updates with no problem.

In all fairness...

Yes, "for quite a stretch of time, so did Symantec skate through Firefox updates with no problem."  Indeed! But as we also recall, it just happens that during that same period of time so did the others skate through with no visible problems...

And, as it also happens, they apparently kept skating through with no visible problems during the same time Norton was skating through under intensive "labor pains"...

Kudos1 Stats

Re: Identity Safe limited compatibility with Firefox - current status

Hello

I remember that some of the others like LastPass didn't have smooth sailing all the time. They were caught with some security issue which I know they came out with a fix. How many companies out there are 100 % ok all the time.?

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

How many companies out there are 100 % ok all the time.?

Probably none!... 

Kudos0

Re: Identity Safe limited compatibility with Firefox - current status

Why is a 3rd party password manager needed in Firefox? It has a built in password manager and is secured with a master password. Does it not work very well?

Jim

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