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Kudos0

Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

I have hundreds of logins in the vault on my pC.  Only 44 appear on my iPhone.  How do I get all of my logins onto my iPhone Identuty safe?

Replies

Kudos1 Stats

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

Hi glonmo.

As your question seems to relate to Identity Safe rather than Norton Mobile Security I have suggested that your post is transferred to the "Other Mobile Products" forum, where you should get a more informed response.  If it is moved a stub should remain here for you to find it.

While you are waiting for some one who understands Identity Safe, I would just raise the question of whether you have actually set up an online Vault from your PC?

Good luck.

Mike
Kudos0

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

I installed Identity Safe App on my iPhone but only 44 logins transferred from my PC. I have hundreds of logins on my PC. How do I get the rest to transfer to my iPhone?
Kudos1 Stats

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

Have you transfered your 'hundreds' of logins to your online vault? The online vault is the only vault that the iPhone app will be able to see.

When you log into your vault from your PC, check that you are logging into the online vault and see how many logins are there.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

How do I get into the online vault?  How do I get my logins into the online vault?

Kudos0

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

I figured it out.  Everything is working correctly.  Thank you.

Kudos0

Re: Identity Safe logins on my PC aren't populating to Identity Safe on my iPhone. How to fix.

Glad to here you got things working.

Could you expand on what the solution was so others can learn from your experience?

Things happen. Export/Backup your Norton Password Manager data.