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Identity safe loses password
I have been a Nortons fan for many years. I have recently built
my own system, and have done a clean install of windows 7,
My problem is this, I set up my Identity safe utility, with password
etc. it worked fine for a day or so, then I tried to re-enter with
the correct password, it would not allow saying incorrect password
entered, I know this not to be the case.
I went through the process of re-entering and creating a completely
new password set-up, same thing, ok for a day, turn off computer,
try to re-enter and same message as before?
I have checked everything I can think of with no success, it just
does not seem to store password?!!
Please help!!! probably missing something obvious, that an outsider
might pick up quickly.
Anyway, cheers for now looking forward to any suggestions