• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Identity Safe Update request is odd

Could anyone tell me what this is all about, as I have no idea what taobao is. (attached .png) Thanks

Replies

Kudos0

Re: Identity Safe Update request is odd

Hello relic The link login.taobao.com is a phishing site from China. If you don't have an actual account there or visit the site. Clear ALL your cache files in Firefox. Download and run Malwarebytes to ensure you do not have any malicious adware Norton is not detecting on your system.

https://www.malwarebytes.com/

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Identity Safe Update request is odd

A little added info on the message you see when you get an update to ID Safe extension.

When a web site changes the code on a login page, Norton needs to know about it and adapt the ID Safe code to recognize those changes. Part of the changes in the latest Firefox version require extension designers to notify users of any changes in the extension.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.