Not what you are looking for? Ask the experts!
Identity safe Vault working right
I moved from an XP computer to Win 8.1. Same version of NIS worked fine on XP. On Windows 8.1 the vault does not open when I come a site with info to input. Shouldnt the Vault open to enter data ot ask if you want the data saved? If I go to a website that requires login nothing happens unless I slect the NIS icon at the top of the screen and then click the "vault is closed" button and log into the vault. Then when I go to that page it will ask me for my vault password and then will enter the info.
On the XP computer when a login was shown I would see a bar to log into the vault and then my info would be entered.
Why does it not work the same for 8.1? I have tried with IE as well, but was using Chrome on XP and figure it would work the same with Chrome on 8.1. Why do I have to open the vault with my password and then enter my password again to enter the login info?
I tried different Vault Access Security setting, but still the same.
All the extra steps not make it not worth it. It is faster to pull out a paper and type it in rather than all the steps I have to take now.
I hope there is a fix.
NIS version - 184.108.40.206