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Identity Safe wont open vault, Sept 15 2014
Identity Safe rejected my positively correct password 3x, then started showing the menu where you have to "set up" your vault password with a warning message about how continuing on with this step will delete any current vaults contents.
At the bottom of this box it stated that if you are sure if you have a vault or not to click this link to check. I got this error on the resulting webweb page that was opened when I clicked the link;
I signed out and then logged back in successfully with my email login and password. Then it went right to the bit about setting up my vault again.
I have Win7 64b. all current MS updates, Java, flash and all that malarkey.
I then turned on the main PC and it has the same results.
I tried the App on the iPad and it worked fine, though I believe it keeps logins and identities locally. Also that was a pin login. But it worked.