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Idle Time Error in Norton Security 126.96.36.199
Over the past two weeks, Norton Security has been performing "scans" in my laptop during and after the System Backup using Seagate Dashboard Agent. The "scans" will only start during the system backstop and stop after I force a restart of the laptop.
For these "unknown" behaviors, I have been uninstalling and reinstalling the Norton Security software using NRR tool more than four times in a row. I had even added the NBCore.exe file under Silent mode however the problem remained and burned my laptop to 80 deg C.
Finally I found the problem, that is, Norton Security sees the laptop as "Idle" at the start of the system backup and even after the end of the system operation, see attached images. It should be noted that I was using the browser or typing word documents all these times.
This issue only appeared after the 22.15 updates. This is very disruptive and I hope the admin will resolve the bug really soon.