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Idle time scan issues found but no file listed in path

This question was posted last June by another user, with no solution ever posted. So I am re-starting the question.  I have been working with Norton Support and they have been unable to find a solution, though they say it is not a security issue.  I'd feel much better if we could eliminate the alerts though - it is unnerving seeing the alerts every couple of days:  "Idle time scan issues found".  The path is shown as "/"  but no file listed in path and no actions are available when one clicks on it. A quick scan does not report any issues. It only shows up in history under "Virus Scans" but not under "Threat Detections", "Quarantine", or "Unresolved Risks".