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Kudos0

IDsafe v3.nnn crashing webpage

With the cloud IDsafe extension installed on Chrome or Firefox it crashes this login page:

https://business-coach-kit.s1.umbraco.io/umbraco

That is, the page appears briefly showing the IDsafe symbols and login dialogue then vanishes (just a blank page displayed, same url).

Displays fine if the extension is disabled.

Replies

Kudos0

Re: IDsafe v3.nnn crashing webpage

Works fine in Edge, FF and Chrome.

Kudos0

Re: IDsafe v3.nnn crashing webpage

What version of the IDSafe add-in do you  have installed?

Kudos0

Re: IDsafe v3.nnn crashing webpage

I'm guessing you are referring to Chrome:    ID Safe Extension is version 1.0.5

and also Firefox:    Norton Identity Safe Version 2.1.0.24

Kudos0

Re: IDsafe v3.nnn crashing webpage

In FF, delete the new 3.0.0.298 version and go back to 2.1.0.24 and see if it fixes your problem.

https://addons.mozilla.org/en-US/firefox/addon/norton-identity-safe/versions/

Jim

Kudos0

Re: IDsafe v3.nnn crashing webpage

I am using version 5.0.0.347 - the local vault version no longer works for me since Norton moved me to the cloud vault so I have had to remove it as they apparently conflict.

As well as that Umbraco site crashing I now have sites that don't accept the IDSafe entries ie it recognises and fills the fields but the content is not accepted unless I type it in eg Linkedin, Stripe, Eventbrite...very frustrating!

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