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Kudos0

I'm one of those - stuck in the mud. HELP!

Sorry, An error has occurred on the server. Please, try your request again later.

An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.

Please return to the home page and log in again. If the problem persists, contact us for assistance.

I changed the user name & computer name on my daughter's computer - now everything's stuck.  HELP!

Replies

Kudos0

Re: I'm one of those - stuck in the mud. HELP!

Sorry, An error has occurred on the server. Please, try your request again later.

An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.

Please return to the home page and log in again. If the problem persists, contact us for assistance.

I changed the user name & computer name on my daughter's computer - now everything's stuck.  HELP!

Kudos0

Re: I'm one of those - stuck in the mud. HELP!

Hi Skray,

I assume you get the error message when you try to log onto your Norton Family account online.  If so, please send me your Norton Family account email address by private message in the forum, so we can check into your account.

Thanks,

Katie

Thanks Katie

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