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Important Windows 10 information for Norton Family users
As a Norton Family user, we want you to know that Norton Family will work with Windows 10. However, there are a couple of things that you should know before you upgrade your operating system.
To use Norton Family effectively on Windows 10, we don’t recommend enabling Windows Family Safety. Running both parental controls may lead to conflicts that will impact Internet activity monitoring.
Additionally, we advise parents to talk to their children about not using the Microsoft Edge® browser at this time. Norton Family cannot currently monitor activity on Microsoft® Edge, the new default browser for Windows 10, as Edge does not support browser extensions which are required by Norton Family. Norton Family will now provide parents with alerts via email and the Norton Family portal each day that the Edge browser is launched. For now, in order to have complete protection in the browser your child must use another browser, such as Internet Explorer, Google Chrome or Mozilla Firefox for Norton Family to monitor online activity.
Need Norton Family help? Please contact Norton Support.
Thank you for choosing Norton Family!
Your Norton Team