I'm unable to see incoming SMS on son's phone. I can see all his outgoing but not the incoming. Android version 4.0.4 on Galaxy 2.
Have you ever been able to see incoming SMS?
What version of Norton Family is running his phone?
Are you a basic Norton Family or Premier Norton Family user?
Where are you located, in US?
Yes I was able to see incoming up until May 22.
Dallas TX metro
Can you please send your Norton Family account email address to us by private message in the forum?
Katie, I sent my email account info to you on 6/17. Can you please provide an update? My premier subscription ends in 3 weeks. If this is not resolved before than, I will not be able to renew.
Please disregard last post. I'm not sure if you did anything or not, but I can see the incoming text again.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 5 users online.