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Incorrect age on MySpace and Facebook
I received about 20 emails today from OnlineFamily.Norton claiming my daughter reported an incorrect age on both myspace and facebook. I checked her account and the profile under Norton and she is not incorrectly reporting her age. It is the same online as it is in her profile. ALSO we are having an issue with setting time limits for the kids and Norton shutting them out in half the time they are allowed. AND (sorry) she tried to delete an email from myspace but Norton reported her SSN was in the email- it wasn't. I checked. These errors are making it improbable we would continue use much longer if we can not get them resolved. We love the concept of this program but the glitches flooding my email are ridiculous!