Posted: 02-Jan-2022 | 9:28PM · 1 Reply · Permalink
I am going through my third install what is going on and I keep getting messages from McAfee that I have a serious virus problem and for two days now
I cannot get any help getting the software I select installed . What does it take to get help. Can't you show a send button so I know how to send this mesage.
Posted: 03-Jan-2022 | 7:12AM · Permalink
If you have McAfee installed on your computer, then you are going to have difficulty installing Norton products. You should only have one real time AV product installed at a time. You need to fully remove McAfee using the instructions here. https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-... Scroll down to the section to use the Method 2: Remove using the McAfee Consumer Product Removal tool (MCPR). Use this tool and then be sure to restart your computer. Then you should be able to install your Norton product.
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