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I am going through my third install what is going on and I keep getting messages from McAfee that I have a serious virus problem and for two days now

I cannot get any help getting the software I select installed .  What does it take to get help.    Can't you show a send button so I know how to send this mesage.  



Re: Install

If you have McAfee installed on your computer, then you are going to have difficulty installing Norton products. You should only have one real time AV product installed at a time.  You need to fully remove McAfee using the instructions here. Scroll down to the section to use the Method 2: Remove using the McAfee Consumer Product Removal tool (MCPR). Use this tool and then be sure to restart your computer.  Then you should be able to install your Norton product.

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