On windows 10, a new install did not finish during the scan. It made an error log. I ran the Norton power tool and the Norton removal several times with no help.
Norton Power Eraser should only be used as a last resort Tool since it is very powerful. It should really just be used by expert malware removalists's supervision.. Did you use the latest removal tool? Did you try using a different download of your Norton product? You may have had a corrupted install of it.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 6 users online.