Extended my subscription to my mobile but I cannot get to install. It downloads fine and tries to install it never happens. What is the reason?
Do you get any error messages?
If not, what is the indication that Norton Mobile Security, NMS did not install? Does NMS show up in Android Settings - Apps?
Have you restarted your device?
Problem solved, I turned phone off overnight and installation went fine this morning. These phones are basic and do seem to struggle when given a heavy work load. Thanks for your help.
Good news. Thanks for posting back.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 3 users online.