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Kudos0

Installation with C: not as the standard partition

I installed Norton with E: as the standard partition that also contained all user data(some tweaks required). Norton installed correctly in C:/, but all folders suppossed to be in ProgrammData were found in E:/. After every reboot Norton quit with an error 8506, 421. furthermore the error log (also found in E:/) said it couldn't find a registry entry which has the same name as one of the folders in E:/ProgrammData/Norton and the format {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}. i manually copied all files from E:/ to C:/ , i hope this will solve the problem

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Kudos0

Re: Installation with C: not as the standard partition

EDIT: i changed the default ProgrammData location in the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList) back to C:, now Norton installs correctly. copying the data didn't help
Kudos0

Re: Installation with C: not as the standard partition

If Disk C is your primary, that's the disk Norton should be installed on.

Windows 10 Home X 64
Kudos0

Re: Installation with C: not as the standard partition

You can install on a different disk/partition if you want. I have always done this with all programs that allow it. One thing to note is that even though you set this up with your install, Norton will still create files and folders on the C drive.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Installation with C: not as the standard partition

Thank you very much. i installed Norton to C:, but it nevertheless installed the appdata part to E:, because i changed in the before mentioned registry entry the default ProgrammData location (i have all user data/ programms installed to E: and onyl the system itself onC:). after the next reboot, norton was unable to find these data. a clean install with the registry key changed back to default solved the problem, just moving the data when installed with the wrong registry key didn't. so there is some kind of error in the current installer, as it uses the registry to determine where to install the /ProgrammData/Norton part and Norton knows where it is, but is unable to use it if it is not located in C: . I didn't try to install Norton on another partition, but these folders it should still create on C: were located on E: because of the registry changes. the online support reinstalled Norton twice without figuring out the problem, so i thought i'd share the solution.

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