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Installation hangs for Norton Family on Windows 10
I installed Norton Family on my son's laptop in May. Everything was working fine until about one week ago. It appears that Norton Family was not monitoring the device and the program files has been partially deleted. (This is a mystery that I have discussed with my son...) Anyway, I attempted to uninstall Norton Family and then reinstall the file using the NF Installer. I have tried about 10 times and each time, it will download the NF executable file but will hang during the installation. It appears that it is trying to "connect to Norton Family" and apparently never does.
I am also running Norton Internet Security on the device (a part of NOrton 360 purchase).
can you provide a solution? I am getting frustrated. I have Norton Family installed on several other devices and everything is working fine. Something is obviously not set correctly on my son's laptop.
I'd appreciate the help.