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Installation issues: SSR 2013 over Norton Ghost 15

Hi everyone,

We've seen an issue with installing Symantec System Recovery 2013 (SSR) over an already-installed Norton Ghost 15. If you have a system with Norton Ghost 15 installed, and attempt to install SSR 2013, the SSR installation may fail. Unfortunately, these 2 products cannot be installed on the same system. I recommend the following action to make the SSR 2013 installation a success:

1) Uninstall Norton Ghost 15

2) Reboot system

3) Install SSR 2013 - success!

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation