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Kudos0

Installation of printer brother

Hello,

As new user of norton I need help to configure norton to use my printer brother J5910DW (wifi)

Can you help me

Thank you in advance

Replies

Kudos0

Re: Installation of printer brother

What problems are you having?

What Norton product and version are you using? Click on Support or Help - About.

What is your operating system?

Did you try re running the install program for the printer?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Installation of printer brother

What problems are you having? For scanning I must desactive "pare feu intelligent" for connection between printer and pc

What Norton product and version are you using? Click on Support or Help - About. I use Norton security last version

What is your operating system? Windows 10

Did you try re running the install program for the printer? Yes

Thank you in advance for response

Kudos0

Re: Installation of printer brother

Have you disabled the Fast Startup feature in Win 10? This feature can cause problems.

If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.

You could also try resetting the Norton Smart Firewall. Click Settings - Firewall then click on Reset beside Reset Firewall. Restart your computer and try again.

Things happen. Export/Backup your Norton Password Manager data.

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