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Kudos0

Installed Parental app but not blocking adult content

Just had phone reset, installed Norton family app but tested it and I can still see adult images in n daughters phone. What else do I need to do?

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Kudos0

Re: Installed Parental app but not blocking adult content

Hi @krismarie,

    Can you kindly share where (or from which pp) you are able to see the images? We currently support filtered search in Norton Family browser and to a limited extent in Chrome browser. If you are searching from one of these, please ensure you have enabled Search Supervision under House Rules and also Search filtering.

Thanks and regards
Padmanabhan
Norton Family team

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