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Kudos0

installing norton 360

i have just recently purchased Norton 360 however having trouble installing, when I type in the 25 digit product id # it is telling me that it has already been installed???  is there anyone out there that can help or do need to make the dreaded call?

Replies

Kudos0

Re: installing norton 360

Hi. What is your operating system ? If Windows 10, have you done a full restart ?

Did you have a trial version of Norton installed ?

If so, then you can just activate it with your 25 digit key.

Have you ever had another antivirus installed ?

If so, it needs to be uninstalled using that vendor's removal tool.

More information would be useful.

Windows 10 Home X 64
Kudos0

Re: installing norton 360

jkinney1@: i have just recently purchased Norton 360 however having trouble installing, when I type in the 25 digit product id # it is telling me that it has already been installed?

Um, where did you just recently purchase N360 from..?
Um, did you purchase new key or renewal code..?

Chat with Official Norton Support  -or- Call Official Norton Support 

Kudos1 Stats

Re: installing norton 360

Hello

Did you purchase N360 from some place such as eBay? Were you able to download the program successfully? If yes, where were you able to download it from? Sorry for all the questions, but in most locations in the world, N360 is no longer able to be purchased except as a renewal.

The best thing to do when the program says the key is in use already is to contact Customer Support

Most customers prefer the Chat method.-----    www.norton.com/chat  if phone support is desired, then use the chat link and click on Contact Us on upper right.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: installing norton 360

@jkinney1:

1. plz change your Norton username (hide your email box) above as soon as possible - this helps stop spam mails at bay.

2. Did you use/trial Norton 360 Standard Edition or vice versa? If so, plz read this page. And, plz view this page if you are still unable to download your Norton 360.

Anyway, contacting OFFICIAL Norton Support would help you out fast.

Please post back if this or any other comment solves your problem. THX...

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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