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Kudos0

Installing Norton Family on children's phones - which email address to use?

I want to install Norton Family on my children's phones. When installing it on my own phone, I used my computer to go to norton.com, logged in and installed from there by selecting "install to a new device" (or something similar). The system then asks for an email address and sends an installation link. This was easy when I was installing the app on my own phone, with which I can also read the email the link was sent to. But what if I want to install to a child's phone and the child does not have email address? We have a family email address, so can I ask norton.com to send the installation link to that address and then just use the link provided in the email to install to multiple devices? Or does each child need their own email and link? 

Additionally: after installation, do the children need to log in to the app and how do they do that? Which user name and password should they use?

Replies

Kudos0

Re: Installing Norton Family on children's phones - which email address to use?

You should create an unique email to install to Norton software. You can use this email to login any device to control your children use smartphone without effecting your working email. 

Kudos0

Re: Installing Norton Family on children's phones - which email address to use?

Hi @Kissel,

Welcome to Norton Community!

To Install the app in child's device, please follow the below steps

  1. Open Google Play store
  2. Search for 'Norton Family Parental Control'
  3. Select Install

Use the above steps to install in multiple devices.

After installing the app, parent need to login with the credentials used while creating Norton Family account. At the end of the setup you will be asked to activate device administrator, please activate it to avoid child from uninstalling the app. 

Thanks,

Devi AK

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