Not what you are looking for? Ask the experts!
Instant Lock Does Not Work
On the family.norton.com website, Instant Lock was shown to be ON for my child on all of my devices. However, using his password, I could log onto the computer without any restrictions. Called Norton chat support, and the agent uninstalled and re-installed Norton Security. This worked for about 2 days, and it stopped working again. I have changed all of my passwords and I am sure that my child was not able to log onto Norton or as the administrator on my computers to change any of the settings.
Any suggestions would be much appreciated.