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Instant Messaging not reporting activity
Hi, both my children had new Dell Inspiron 15" laptops for Christmas. These run Windows 7 and have Norton 2011 Internet Security installed and Norton Family. My daughter uses Windows Live Messenger to chat with her friends, but I cannot see anything reported on the monitoring screen when my wife and I look. The IM activity setting is 'On' and activity is monitored for emails/searches etc... everything else seems to work. Is there something else I need to do? Thanks