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Kudos0

instantrenewals@nortonoffer.com

Anyone know how this website (nortonoffer.com) knows I am a Symantec customer and also has my email? It is kind of carry, especially when they know my subscription had to be renewed the end of February. Below is their entire email to me. Norton Logo Dear Norton User! This is to inform you that Annual Subscription of your Norton protection software will be expiring soon. We have received and processed your Norton Automatic Renewal service cancellation due to inappropriate digital synchronization between Symantec Renewal payment server and your Credit card server. Your Norton Security protection will no longer renew automatically after it expires and your computer or cell phone might be vulnerable to online threats and dangerous Trojans & Malware. We are pleased to inform you that you have been nominated for Norton Renewal Offer. Hence you are requested to renew your annual subscription with this offer. With the Norton BigDeal Offer you are eligible to get following benefits: 14 Months Extra with 3-Year Renewal 12 Months Extra with 2-Year Renewal 03 Months Extra with 1-Year Renewal To renew your Norton Subscription with BigDeal Offer, please click the link below. Renew My Norton Your Promotional Coupon code is : xxxxxxxxxxxxx [suspected private information removed by Admin] With Regards, Norton Promotional Team Thank you for choosing Norton! Symantec Corporation, 20540 Josephs Creek Blvd. St. Diego, California 92105 U.S.A.

Replies

Kudos0

Re: instantrenewals@nortonoffer.com

Hi Kent

Treat it as fake/spam and ignore it. Similar have cropped up in the past and Googling the address at the end showed examples back in 2015 and more recently in 2018.

Here's a link to the latter one which includes a reply from a Norton employee (names in red) confirming this.

https://community.norton.com/en/forums/possible-symantec-phishing-email

If you actually have Expired showing on your installation when you know it has not please post again about it, not in the Clubhouse but in the section relating to your version of Norton.

Elsewhere I've just been messaging with a user in the UK whose OK installation suddenly showed that it had expired although it had not; Windows Security (Used to be called Defender) kicked in and after a reboot Norton was back to normal again.

So do post again if there's a problem

Hugh
Kudos0

Re: instantrenewals@nortonoffer.com

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: instantrenewals@nortonoffer.com