Um, is this your cain and abel http: //www. oxid. it/cain. html
File name: ca_setup.exe
Detection ratio: 38 / 62
Analysis date: 2017-03-19
did you try https://support.norton.com/sp/en/us/home/current/solutions/v80629965_EndUserProfile_en_us
did you try https://support.norton.com/sp/en/us/home/current/solutions/v54298598_ns_retail_en_us
did you notice C&E 4.9.56 is for XP as per http: //www. oxid. it/cain. html ?
Did you exclude from both settings shown below.
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